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100
Arynna is a very nice lady who checks in me and provide me with lots of info like where to get the good food nearby the apartment and keeping me safe.
- Ivy C.30-05-2020
100
Bill was really nice and always a great help. Thank you for everything.
- Cristian30-05-2020
100
I had a great stay at Heritage Apartments (Boat Quay). The place itself was comfortable, clean and well-furnished. The view was great as well! The apartment was in an amazing location - lots of food and convenience stores nearby. All communications with the team went really well. Check-in and check-out were both smooth. Everyone was warm and friendly - especially Jarwin and Arynna, who were both cheerful, warm and prompt in their responses! WiFi dropped at times.
- Sarah28-05-2020
80
Hi! Had good time staying for second time and thanks again for Jarwin and Arynna for their good hospitality while i was there! Definitely going back soon and hope those two will help again! Thank you
- Yura T.28-05-2020
100
Bill is a very helpful person.
- Vince28-05-2020
100
Excellent stay, perfect location, excellent housekeepers and guest managers! Bill was great at helping to manage a tricky situation and he was very responsive!
- Roxanne27-05-2020
100
The implementation of Circuit Breaker (CB) due to the present COVID-19 situation has propelled myself to reluctantly think of an ideal venue for me to house myself for my Life Coaching profession without the usual disturbances from my 2 beautiful energetic & hyper sons. You see I was scratching my head as which kind of establishment will make the BEST SENSE for me. I’m sure we all prefer a bigger space, cosy, private, comfortable, centralised location, easy access to amenities and the list goes on. But little would I ever imagine that the management of an establishment is KEY to one’s satisfaction... leaps and bounds.... I noticed the Heritage Group had many ideal locations dispersed in the most enchanting spots in the city area. With its reasonable competitive published prices, it certainly caught my attention. So no surprise I was enjoying the warm hospitality from the premises of Heritage Collections Boat Quay, Chinatown, CityHall on Seah Street and last but not least , The Post on Purvis Street. But I questioned myself why did I feel so comfy day in and day out residing in the various premises even though they aren’t the usual suspects like The Hilton, Marriott or Hyatt? All thanks to the exemplary hosts, Jarwin and Bill. If I were to sum up in one word of them, they are just absolutely EXEMPLARY! Like any other jobs, high level of stress are involved as their main roles are meeting, managing and handling in house guests. I applause for their loyalty to the Group by edifying the hotel group, enhancing its good name. They walk the talk and led the parade by the exercising what they preach and regulations stipulated by the CB. I have not witnessed any 2 guys full of energy, vibrance and carries a flair for their individual roles they play. In house guests could vouch that they always put us before them and time and again, sacrifices made by using their precious time to appease guests and professionally managing them with absolute polite, impeccable manners. Kudos to Jarwin & Bill. The two gentlemen who are definitely precious assets a house brand like the Heritage Group could have. Well done guys! You certainly won the hearts of many.
- Marcus S.26-05-2020
100
I had a long term stay at Heritage Boat Quay and it was generally a great experience. I felt that communications with staff like Jarwin was excellent and friendly. If I had any issues or needs they were promptly taken care of and I did not worry about getting the support I needed. Jarwin was also able to fix a problem I had with my A/C very quickly, which was really helpful. The cleanings were also great and they were flexible about cleaning times. I was satisfied with my experience.
- William25-05-2020
100
Great service
- Saw C. W.24-05-2020
100
Jarwin was a really careful and heartwakening host! Thanks for letting us stay!
24-05-2020
100
I truly had an enjoyable experience during my recent stay at the Heritage City Center. I was extremely impressed by the level of care and concern by the guest satisfaction manager, Jarwin. He was very attentive and swift to answer to my queries tirelessly and made my stay a truly comfortable one.
- Edmund C.24-05-2020
90
Jarwin is very friendly for our check in and help us to arrange the technician to service the aircon, as the aircon was not cold. Bill is also very friendly during our stay and making sure our room is cooled after the technician did the chemical cleaning.
- Ivy24-05-2020
90
Nice apartment in a prime location; just a 3min walk to Chinatown MRT station and walk about 10min to Tanjong Pagar MRT station.
22-05-2020
80
Decent opt for a short term stay
- Va20-05-2020
100
Overall, Bill was great at making sure I had everything settled in. With CB and most guests staying in, he made sure that there were minimal disruptions to our daily work from home routine with the services provided and yet ensured nothing was left out. Best location and top class service. Would definitely come back. Interior and exterior kept very clean. Housekeeping came once a week to change the sheets and do an overall job. Great home-like facilities Excellent and close locations to MRT and other amenities Value for money considering whole package. On very rare occasions it would not connect (after 6pm) but as mentioned, only once or twice during my 2 months stay.
- Eeleen T.20-05-2020
90
Jarwin help me a lot on using the TV network. Yan ping done an excellent cleaning service every week. Other staffs also very kind and courtesy when reaching out. Thanks.
- L. H.20-05-2020
80
I had a pleasant stay day. Pros: Comfortable stay. The room has all the amenities that were listed on the website. Apple TV and the air-conditioning works well. Mary was very friendly and helpful during the check-in procedure. Security was good and area is quite safe. Cons: The room was not as spacious as what was seen in the pictures. I was disturbed from my sleep in the middle of the night when other guests came back and their talking along the corridor can be heard from the room. Fortunately, they did not linger along the corridor for long. Bed was creaky. I made a check at the bottom and noticed that the boarding was starting to fall apart. The bed will likely still be creaky due to the bed frame not having much support since the bottom area is empty and used for storing luggages. Creaky bed due to bed frame. Getting onto the bed or turning on the bed will cause the bed to make a creaking sound. The nearest exit is Chinatown Exit A, a 5 minutes short walk. Price is great and value for money. It would be better if there is was 2 nights minimum stay instead of 3 or any. A little spotty and slow at times.
- Kristen15-05-2020
100
Good service and the staff are very nice. Good Excellent Good location Reasonable Good
- Jegatiswaran R.14-05-2020
80
Given the location, the price I got is pretty good. Guest Manager Jarwin does a great job of taking care of guests here.
15-05-2020
100
Perfect place to do focused work during Covid-19 lockdown period. Mr Jarwin - best guest satisfaction manager who attends to every detail and my last-minute requests such as preferred room-cleaning time. The room is trendy, nicely furnished and clean and bug-free (zero mosquitoes/ants). It has everything I need to stay indoors and focused on working. Fast wifi and nice view of the Singapore river - although during lockdown I stay indoors most of the time. I reckon this hotel is the best place to be in Singapore once lockdown is over - the Singapore river and the Marina Bay view is just behind the building!! Cleanest hotel room I've ever seen. No mosquitoes, no ants. The cleaning lady put in all her efforts to ensure the room is in top notch quality - even helping me tidy up things on my messy table haha. It has everything I've ever needed and one of the few hotels in Singapore that comes with a microwave and huge fridge with freezer - very useful. The Singapore river and Marina Bay view is just behind this building! And there are TWO 7-11 stores just downstairs, with one of them housed on the ground floor of this building. Very reasonable price and value for money, better than those 4-5 star hotels in the nearby Singapore river. Excellent wifi: unlimited number of devices, no usage quota, no annoying login prompts.
- Lewis11-05-2020
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At Heritage Apartments, passion drives what we do and what we are most passionate about is helping our guests discover a sense of place in the city they are visiting.

Our trademark blend of beautiful historic architecture and modern luxuries immerses you in the heritage of the city yet pampers you with every creature comfort of contemporary living.

All our apartment buildings are carefully selected and designed with you in mind. Enjoy the serenity of a quiet and intimate space or step out into the bustle of local city life and soak in its colours, sounds and flavours.

When you check into one of our apartments, we guarantee that we will know you by name and that our service will be personalized to your needs. So, kick off your shoes and feel like you’ve come home.

Heritage @ Clarke Quay ApartmentsSuperhost Airbnb - City CentreBooking - Guest Review Awards 2018

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