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Singapore | New York
100
The hotel was nice and very cosy. Nothing much to complain.
- Fariq11-05-2019
80
The stay at #29 Boontat 02-01 was very pleasant and well organized. Special thanks to the professional management of the team of Priscilla, Arynna and Ray. Certainly a good enough experience to return next time we are in Singapore. Internet connectivity was good. The handy phone however was pretty useless: too slow. What would be helpful for people from outside Singapore, is to have an app to get a taxi, such as Grab or Uber.
- Ronald V. D.12-05-2019
100
Thanks for Ray. She helps a lot and response very quickly. Wifi is slow.
- Jiateng W.10-05-2019
90
Zam from the reservation desk has been following up very closely throughout my entire booking process in view of my renovation schedule being constantly changing. She even went the extra mile to help me secure a room by working around other guests' bookings. I am very satisfied with her good work. Both Ray and Priscilla have been very responsive and helpful whenever I needed help with the logistic in the apartment. I am very satisfied with their good hospitality and great work.
- Rebecca A.11-05-2019
90
Heritage Apartments are the perfect ecosystem. Everything as I'd want it to be and really well managed properties with exceptionally amazing hosts. The only thing I'd change - The policy on not washing towels and cleaning only once a weak. But otherwise perfect in all ways :)
- Sanchit T.09-05-2019
100
The room was clean and in a great location. Every time I had a question I will receive a quick response. I loved that the staff checked on me since before my arrival. Great place and I wouldn't hesitate to book with heritage apartments again. The bed was comfortable and everything in the room was working perfectly. Great location. 1 blocks from Fort Canning. Some bars and restaurants close by. Close to clark quay and theres one convenient store downstairs. I suppose the price its really good considering that the rents are high Singapore. It was great. I really liked that we where provided with a phone with internet. It helped us for when we where outside the apartment.
- Andres I. B.08-05-2019
100
Mr Jarwin is an amazing person. I had a great interaction with him and he is quick in response. I wish him good luck for his future endeavors. Cheers!!! I feel prices are little high and compare to my colleague stayed in the same hotel has been charged less during the same month and specially his room was quite big compare to the one which I had. Wi-fi speed is very slow sometime.
- A.09-05-2019
90
Very good service (airport transfer, welcoming by manager, housekeeping) , nice apartment, well located. Possible improvement: As there is no sink at fridge / kitchen area, will be better to provide a bigger one in bathroom, the existing one is very small , it is very inconvenient to wash dishes or pour water in kettle.
- R. J.09-05-2019
100
Superb, thank you
09-05-2019
90
Amazing hospitality by Ray, all our queries were answered and resolved VERY quickly. The only downside are wifi speeds in the evening, most of the time videos from Netflix were buffering.
- Rashid L.09-05-2019
100
Very comfortable. The location is great.
- Pimchanok07-05-2019
80
I would kindly like to explicitly thank Mary who was always readily available to deal with my concerns in quick and friendly manner. Thank you Mary!
- Arthur08-05-2019
80
Apartment was very good, well appointed, very clean and convenient location. Service and communication with staff also very good. Unfortunately noise on the weekend was an issue, bass notes from music from bar next door vibrated through floor, making it louder when you lay down in the bed to sleep. I would definitely use Heritage apartments again, but at a different location. As mentioned above, loud music on the weekend vibrated through the floor, amplifying music when you lay down on the bed. Was fine on week days.
- Janice06-05-2019
100
Good
03-05-2019
100
It was an absolute pleasure. Mary, Jarwin, Priscilla were very courteous and welcoming and made sure the stay was pleasant.
- Raja03-05-2019
100
Everything starts at check in and Mary was very helpful in getting me settled in to the apartment. If I needed help with anything, Mary was a quick message away and she responded in a timely manner. Mary also puts a personal touch on her interactions with you as a guest, it made you feel welcome. I also had Priscilla towards the end of my stay and Priscilla was every bit as helpful as Mary. Priscilla helped point us in the right direction for booking a airport transfer at checkout.
- A U.03-05-2019
80
Jarwin was very helpful, explained the details of the stay well and prompt in responding to queries!
- Albert S.04-05-2019
80
Good service and attention, good location but not well enough isolated room, quite noisy during nights and also between rooms. Cleaning was very good but maybe a couple of days better. Little bit small Very good location
- Manuel04-05-2019
60
Generally, the hotel provides all necessities which is important to business travellers. The service of complementary airport to hotel transfer and the meet & greet upon check-in was really good. Hotel may consider to upgrade/change towel sets, those in my apartment were rather used and looked yellowish. Staff are really friendly. Those I was in touch with... Megan, Ray and Jarwin were thoughtful and helpful. One of the trash bins was not emptied when I checked in. Human hair (substantial amount) and dust found on counter top by the fridge. That was rather a bad impression unfortunately. Ants trail found on wall by the study desk on loft level. Short walk to MRT Station and good number of restaurants nearby. Wifi connection was good for the first 4-5 days of my stay, however, wifi signal was dropped in the last two days (26, 27 April). Netflix on loft level wasn't even connected due to "no internet connection".
- Sman04-05-2019
70
The call number of the relationship manager was not fixed. In addition, when I called, I had to call three different numbers to get someone's answer, go two for two. Dishes and cups not washed when we checked in. An underware of previous guest was in landry machine.
04-05-2019
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At Heritage Apartments, passion drives what we do and what we are most passionate about is helping our guests discover a sense of place in the city they are visiting.

Our trademark blend of beautiful historic architecture and modern luxuries immerses you in the heritage of the city yet pampers you with every creature comfort of contemporary living.

All our apartment buildings are carefully selected and designed with you in mind. Enjoy the serenity of a quiet and intimate space or step out into the bustle of local city life and soak in its colours, sounds and flavours.

When you check into one of our apartments, we guarantee that we will know you by name and that our service will be personalized to your needs. So, kick off your shoes and feel like you’ve come home.

Heritage @ Clarke Quay ApartmentsSuperhost Airbnb - City CentreBooking - Guest Review Awards 2018

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