Chinatown Studio Apartment (No Windows)

Mary is so cute, I like her

Highly responsible and take good care of the guest

To MAry n Min thank you so much, Mary is very excellent, she always help me when I have a question ( the first times in singapore). N Min is a excellent staff also, i am very happy, she’s make the room clean and tidy Very clean n tidy But cross bus line a bit difficult when taxi stop

nice apartment and nice services

Superb, thank you

I would kindly like to explicitly thank Mary who was always readily available to deal with my concerns in quick and friendly manner. Thank you Mary!

Good

It was an absolute pleasure. Mary, Jarwin, Priscilla were very courteous and welcoming and made sure the stay was pleasant.

Everything starts at check in and Mary was very helpful in getting me settled in to the apartment. If I needed help with anything, Mary was a quick message away and she responded in a timely manner. Mary also puts a personal touch on her interactions with you as a guest, it made you feel welcome. I also had Priscilla towards the end of my stay and Priscilla was every bit as helpful as Mary. Priscilla helped point us in the right direction for booking a airport transfer at checkout.

Mary was a great host. House cleaning per week was very good and left things very clean and well presented.

The location is great, close to subway stations and bus stations, convenient to go anywhere. Many eating places nearby. The apartment is bright and clean, with everything I need. It’s very nice to have a 24hr gym in the apartment but just me being lazy never used it. Mary was very sweet and offered me big help with how to use the equipments provided and also some tourist tips. It was a very great experience staying in Heritage apartment. It would be my top choice next time I come to Singapore. Would be nicer if I could have one more pillow, not throw pillow tho.

everything’s perfect.it’s quite close to the Chinatown and my office.

Ohh Mary was fantastic, and she was kind too.

Both Mary and Jarwin were terrific! Always there to help and going above and beyond. As the units per se, 28 smith where I stayed at first was way too small and it’s not appropriate for a long stay (I stayed there for about 3 weeks for lack of options). Size was uncomfortable. Not a fan of food street of Chinatown Too pricey for the size

Everything was perfect and one thing I would like to hight is that I came across a few worms inside the bathroom in mornings. Probably because of a block in the draining system. Apart from that I am highly satisfied with the facilities. Thank you

place is clean and staff esp Mary is accomodating

Mary was great. Very understandiing in meeting me before check iout.Always recommend to anyone to stay here. Thanks Kevin.

It’s like my home and its well kept and friendly staff too. Slightly on the high side…

GOOD

Very pleasant stay and excellent service. Mary has been extremely helpful and kind.

It was an amazing stay. Mary and her team provided excellent service.

Check in was a breeze. Mary was very warm, responsive and accommodating. Location is great – close to our office and it had everything that I need.

Mary’s very friendly and hospitable. She’s explained the hotel policies and amenities very well. She’s responded to my queries promptly. The apartment is very clean and quiet.

Mary is friendly and very attentive. I enjoyed a lot during my stay. Thanks!

Clean and convenient location

Mary was very helpful. She was always so prompt replying my messages. She wanted to make sure I have comfortable stay in Heritage apt.

Great stay experience. Mary is very helpful throughout my stay. She is very responsive too. Would love to stay here again

Mary was very nice and helpful. She made sure we were comfortable and showed me how to operate the washer/dryer and Apple TV when she checked us in. She communicated with us constantly about housekeeping and airport transfer. We would definitely come back and recommend Heritage Apartments. The pillows were too firm for me, but that’s just my preference. The rooms are not massive but there’s ample space for two people in the King rooms. Better wifi than some hotels we’ve stayed at in Singapore.

Mary is extremly helpful and a good host. Thank you

Its a very cozy place, good location, good service. I just dont like the pillow and ac location. Other than that is perfect The pillow was too hard, aircon blowing to my face

Even though the apartment was perhaps a bit small it upheld high quality. The hosts, Mary and Priscilla were very attentive and quick to respond to my questions.

Thank you for your efforts in making my stay enjoyable. Spacial thanks to Mary for the great support and hospitality. I will be back soon:)

It was amazing staying for the third week with you guys. The Chinatown place was amazing and Mary was just super helpful all throughout. Priscilla came much later in the night to help me but it was Mary answering all my questions and helping arrange for things like a broom and stuff without fussing at all. I wish I could stay longer at the place but I loved the stay at Heritage, I would highly recommend everyone to stay here and be super comfortable with the amazing service. I would request you get ESPN too though besides Netflix. But thanks for the great stay guys and thank you Mary! Only gripe is the walk up rest was all amazing. Guys come on give members a discount earlier not wait 28 days.

The apartment was very value for money. At first I was a little apprehensive about the no windows part but it did not turn out to be a problem at all. The room was very cosy and had everything I needed for my week long stay – induction cooker, toaster, kettle, microwave oven, pots and pans and so on …. Bascially you name it and they’ve got it! There is also a complimentary laundry corner with washer and dryer. They even give you washing powder free of charge. The location is also superb, in Chinatown, about 5 mins walk away from Chinatown and Telok Ayer station. But my favorite part of the stay has to be the property managers, Desmond and Cherry are wonderful hosts and really took care of me. Wheneve I needed help, all I had to do was to send them a text and next thing I know they are on it. An important thing to note for future guest is that there is no on site reception, so you really have to let them know when you will be coming beforehand. The apartment do send email remainders prior to arrival to remind guest on that. I was guilty of not replying the first 2 emails but fortunately they persisted in contacting me till an arrangement was made. I really appreciate this patience – they had to email 3 times before I finally replied.*blushes* It has been a great experience definitely. I will not hesitate to choose heritage@clarke quay whenever I’m back in town! Many thanks from Mary : )

Shortly after the booking was made, I was contacted by the hotel promptly regarding the check in process . Even though I was arriving at the apartment very late at night – 1am, they made the arrangements for the guest relations manager – Desmond to meet me at the apartment without any additional odd hour check in charges which is exceptional for an establishment with no onsite reception. Through out my stay, Desmond has always been outstanding in providing good customer service. There was once I left my access card in the room while going out for a smoke effectively locking myself out, Desmond promptly came to my rescue even though it was outside of his official working hours. This is some thing that I really appreciated! The apartment itself though compact is well-quipped and centrally located. Everything was brand new and the amenities provided were of good quality. The only gripes I had is probably of the noise occasionally coming from the hostel upstairs which I do understand is outside of the apartment’s control (though to be fair I am a light sleeper who is extremely sensitive to noise). The apartment however was remarkable in doing their best to help me by offering me complimentary ear plugs and even the option to transfer if all else fails. I eventually stayed on as with the ear plugs, the noise was not vey significant. Overall, it was a good experience and I will not hesitate to recommend this cosy apartment!

Great location, clean quality

Great location and staff! Rooms have allocated guest relations managers who are always there to assist. A big thank you to Wilson for being so helpful and quick to respond to anything that I required. Quite small rooms that wouldn’t be ideal for longer duration of stay.

Great location and staff! Rooms have allocated guest relations managers who are always there to assist. A big thank you to Wilson for being so helpful and quick to respond to anything that I required. Quite small rooms that wouldn’t be ideal for longer duration of stay.

the tv. wouldn’t return my deposit of $300 within 5 days as promised, total trust broken, now 11 days and still no deposit returned, will have to involve police , also no windows and very noisy from floor above.

Toilet was great. Laundry appliances also good. Concierge Wilson was fantastic and looked after my every need. The dining and sleeping areas should be transposed