Chinatown Studio Apartment (No Windows)

Neat and friendly

Over all stay was good.

Good service.

Nice room, netflix (haha) and Mary was really great, answered quick on my questions and solved the internet problem asap 🙂 The first time the floor wasn’t clean upstairs, but the last time it was fine. I don’t know the price – because bws singapore is paying for my stau good the most of the time

The facility is very clean and quiet. It is reasonably priced. I would love to stay here again in the future. I would however request that you install a electrical socket in the bathroom for shaving.

Good service, flexibly and very helpfully.

Excellent place to stay in China Town. Rooms are very clean and the facilities both in the rooms and complex are excellent. Mary is on hand at all hours to solve any issues or offer helpful advice regards the local area and Singapore in general.

Mary was very helpful, she helped me in all aspects 🙂 even when I was sick, she helped me find a clinic. She made the stay very special. Also the location and the amenities provided with heritage apartment was great. Thank you

The guest manager was the best.

Mary’s brilliant – she’s extremely responsive and so helpful. Excellent service. The bed is a bit hard

The apartment is very pleasant, The hospitality was warm and very welcoming! Mary gave a very specified tour and guide, even made our day better with surprises! Definitely the friendliest place to spend the holiday! Housekeeping was even sociable as she wasn’t shy to spark a conversation and have a chat!

Mary’s service is perfect. Therefore, other guest attitude was not good.They play the music with loud sound until midnight and disturb the sleeping. It seems like not only one customer. So, would be appreciated if you could set up the house rule for sound seriously.

PROS: clean, close to MRT, washing machine and fridge, storage CONS: noisy (3 nights could hear night work outside until 3-4am), food smells coming from other apartment, washing machine extremely noisy (needs changing), unsafe stairs (don’t think this is to code), bed and pillows not very comfortable, very poor water pressure impossible to wash your hair- takes forever, no coffee or tea, or fresh towels (must wash yourself) like other accommodations at this price point, inflexible with check out date (did not even try if they could find someone else to book in), no phone as indicated online by other guests bedding could be improved (mattress and pillows, also small for 2 people), bed in the loft also gets quite warm (air-con available however will dry out your throat if kept on during the night) Close to MRT- very handy, about 2 min walk expensive for what is on offer, you could find a hotel with all the amenities (pool, breakfast, etc) for the same price per night. Fairly strong for general browsing

Great service.

Really nice location. Close to MRT and so much place to go. Thanks a lot to Mary for supporting and for fast respond. Thanks a lot for cleaner. But don’t remember her name.

i like mary, she so nice

NIL

Very comfortable place to stay with very helpful staff like Mary and Priscilla who could be reached within a minutes if anything needed. Also near to the shopping malls, clubs and mrt etc. Recommended.

Mary was fantastic, nothing was too much trouble and any issues I had, she resolved them immediately. Spotless Bed was very comfortable Superb Great connection

Clean and nice place to stay. Defa would recommend it to others.

Mary is very approachable and supportive. Only suggestion is increase room cleaning frequency and no restaurant service. Since there is no restaurant service and cleaning is done once in a week.

She is helpful and prompt in response to all my requests. I really enjoyed my stay. Bed needs to be firmer. Central location but a bit noisy from the Food Street.

Good!

friendly welcome and very good care by Mary, decor very comfortable, great value for money, very good location, no traffic noise; the house is noisy, by the residents in and above the apartment, loud water pipes, additional air dehumidifier must be emptied every 12 hours and is relatively loud, only chip and no additional code for emergency / front door, bedside table or board and USB power socket Bed to load the phone is missing Clean room, weekly cleaning, Perfect , but….Rooms are basically noisy (water pipe and when have neighbors), the corridor should be isolated some sound, the separate air dryer is less comfortable and must be emptied regularly Central Chinatown, with lot of shops and restaurants Best Price to find in this Area include komfortabel rooms and very friendly and fast Support by mary Connection not always stable and equally fast

It was awesome stay at Heritage. Mary helped us out at every point during our stay. Her guidance to rome around and explore city makes our stay beautiful. Thanks for such woderful time. Perfect Hotel to stay. Clean, safe and near to all places Perfect Perfect Can be good Worked all the time

Mary was outstanding. Always attentive and responsive.

Love the place, room was a little small, would have preferred the loft apartment. But Mary was so sweet and ALWAYS available 🙂 Get an elevator please!

Apartment is clean. Mary is very accommodating

While the location is extremely convenient and Mary was very hospitable and extremely responsive and helpful, lack of elevator was a sore point with me. I had to carry my extremely heavy luggage upstairs without any assistance. This could be improved. Thanks Lack of elevator

I had a great stay at the apartment – Mary made the check in process very easy and was incredibly helpful my entire stay. The cleaning service was excellent and the free use of laundry facilities was highly appreciated. The only thing that I would suggest to improve would be the mattress – I found it very hard to the point of being quite uncomfortable.

Good Location and Comfortable

It was a very comfortable stay . We are glad we chose this apartment. It had very user friendly gadgets and appliances. It was neat and clean . It was very close to lively Chinatown, yet very calm and quiet in the room . We had wonderful and caring Mary to look after us . She was prompt and helpful . She made our stay very memorable one .

Always appreciate Mary’s service quality.

Mary and Pris were very helpful, they were eager to help in case of any difficulties. They also made an effort to connect and keep in touch, which I value. Sometimes I couldn’t connect at all

It’s comfortable to live in.Mary is very nice.

Mary responded quickly to any maintenance issues I had with the room and was flexible when it came to handing over the keys or returning my deposit, which was made things really convenient.

I had an excellent stay in the apartment. Space is well organized and there is everything you need for a short stay – was great for me for 3 weeks. Compared to a hotel, it has a small kitchen which is a good solution to organize your own breakfast and meals. Priscilla and Arynna, the guest relations managers, really helped to have a good stay and were very responsive to every request. It is a bit noisy during weekends, but using earplugs I did not have any issues with sleeping (and I am quite picky in terms of noise). Location is great, very close to the city center. Would definitely recommend!

The room has everything needed to have a comfortable time. It is large enough to not feel suffocating. It is well located and has many restaurants, a food center and supermarkets around. There is a washing machine and a dryer which are nice for longer stays. Mary has been very helpful throughout my stay. I would say that overall it is a good place. The downside is the loud street nearby which can make it very uncomfortable at night especially if you want to sleep before midnight. The windows do not seem to be reducing/cancelling the noise. Very clean and well taken care of 🙂 The room itself is very comfortable but the noise around at night is hard to bear when coming from a foreign country and looking for some rest. I would sometimes be disconnected for a few minutes for no reason.

So far so good. The areas of improvement is that I would like you to replace towels as well on a weekly basis.

Everything is very good. I really appreciate the support from Mary.