Clarke Quay Studio Apartment

NA

Jarwin and the team are first class hosts. Helpful and supportive no matter what the issue or time of day. Best in class

Very convenient place, but noisy at night due to surounding pubs. Then internet connection was not stable.

The apartment is spacious and very close to the metro station and tourist attractions. There are many restaurants around but quiet place.

Very good location of the apartment house and spacious apartment on the top floor. Any kind of food treat is in walking distance, yet the apartment itself is a fine place to rest after a full day. The Guest Manager Ray takes best care of any request or issue. Very convenient experience! Clean place, all tidy and good to use. The apartment has a great flair in its setup and structure. Very good location with everything around. focus on MRT and food places. Some drivers had trouble to find the right turn to the entrance. Good price value ratio, especially for the RE prices in Singapore. The WiFi had sometimes issues, perhaps due to too many logged in users.

The room is nice and clean and fits into the criteria of what I seek! There are two problems that I noticed during my stay. One, the microwave in my room is not working. The lights may be blinking, but the machine doesn’t seem to function at all. The other was the air conditioner, which has been leaking out water and leaks out a lot especially when it’s raining outside. Otherwise my stay has been a great experience overall!

Great customer service, apartment was clean and well equipped. Would have been better with more frequent cleaning, but otherwise a great stay.

Very friendly staff, and good location. BTW, I thought there is a mobile phone available for use. But I did not get one.

Great host service provided

Great location, however the draw back is that there is a lot of street noise at night. The rooms all have thin walls, so I can hear my neighbors and bar patrons very clearly. I was disappointed with the cleaning staff. I wish they could clean the room daily and not after check-out. The after hours check-in process is risky as I came to find out. Anyone can take your keys accidentally and you may be left with no room. The property manager, Mary, was extremely accommodating and accessible. As mentioned above, I wish the rooms were clean on a daily basis Good comfort

It was great to be back with Heritage Apartments. The rooms were super clean, and had everything I could have asked for. Jarwyn was very communicative and courteous. Looking forward to being back soon! Thank you. It kept fluctuating.

Complimentary Toilet paper was VERY little. Floor got a big gap and quite dangerous at night. Bed size was big and nice but no toilet paper!!!! Close to main street

Overall, below average experience. The location of the apartment is excellent, but the house keeping service was very poor, the bed is atrociously uncomfortable and needs to be replaced immediately because the springs have gone bad (we had to borrow a matress foam top from local friends), and I felt supply of things like plates and silverware in the kitchen was not enough. Priscilla and Ray did a very nice job addressing our concerns, but most of the concerns regarding housekeeping should not have been raised if the housekeeper would have performed her job well.

Mary has been very helpful. Whenever I mentioned any problem, she will quickly respond to it and take necessary steps. She was really good with her services. Sheets have not been changed. Bathroom and the mirror is not cleaned properly.

The stay was very good, location is very close to the business district of Singapore and hence no travel time required to reach at work. The guest satisfaction managers are really very nice, I mostly dealt with Mary and Priscilla. Happy to recommend this place whenever I visit next time.

Mary, Jarwin and Pracilla were excellent hosts. They were professional and yet very kind in their Customer service to us. We thank you so much for a wonderful stay and will definitely book with you again.

Hi Guys, I note it says Boat Quay above. please note I stayed at the Tanjong Pagar unit from 19th – 24th. The place was nice however was very noisy, so not a great place to stay if you are on a business trip. Would have been a great place to stay however if I was there for a holiday I would have enjoyed the atmosphere. Very clean. no problems here Bed was fine As mentioned, located in a very cool place. was just too noisy for business trip. very cost effective

Very good accomodation, calm and quiet. The apt is very easy to live in !

Excellent “Service with a Smile” attitude of the Guest Relations Manager- Mr. Jarwin. Very strategically located – near to MRT, Malls, etc. Has a great view of the River. The utensils in the Kitchen can be slightly better!!!

= )

Great services

Very good management staff especially Jarwin

everything is very good

Very good service provided by Priscilla – she is very service minded. A small table for the sofa would be nice

Very much enjoyed my stay as usual – super convenient.

Great location!! Apartments a bit small. Great to have laundry on premises. Would be great if water was provided. Worked fine

Everything was great, very clean and tidy. I need to specifically bring up Jarwin’s help and availability at all times. Very polite , and some issues that came up during my stay he solved efficiently immediately. He is value! yang ping Rules! was not always working and needs ro be improved. jarwin did his best to repair it when it was down.

Great apartment! Very good location from where my office is. super clean! yes! very comfortable!! location is certainly best! super near the office. excellent!

An excellant place to stay in Singapore. Great assistance from Jarvit in everyway. He made us feel welcome and at home. Lucky enought to have a nice view across the River. All the common areas were kept spotlessly clean. Best place in Town. Nearer all the good resturants than the Fullerton

Everything was good except for the housekeeping bit not being done everyday. I mean the frequency is only once a week. So that got me tired!

Best location and rooms are well maintained and clean. Most of all, I would say that my stay was made super welcoming and convenient due to the manager, Jarwin’s help. I would def recommend this place to my friends in the future. Thank you Jarwin!

I enjoyed my stay very much. The room was clean and the location was amazing. Added bonus for Netflix access. Jarwin was extremely professional, kind and welcoming. He made me feel at home and was very helpful throughout my stay. Thank you Jarwin and see you again for sure!

The apartment is clean and near to city. 5 min walk to Clarke Quay MRT station and 10 min walk to Raffles MRT station makes the place convenient and accessible. Weekly housekeeping. Space is limited but you can get almost everything from refrigerator to oven. Near to MRT. Downside for pricing of food and groceries as the place is generally tourist place. Recommend to get cheaper rates at Bugis area which is 3-4 stops away if you take bus 12, 12e or 2. Generally more expensive due to the location. Unlimited WiFi and Apple TV usage complemented with Netflix.

Super friendly staff and great facilities! Sometimes wifi is choppy.

the room itself was very nice and the amenities were top notch (waterfall shower, apple TV, netflix, etc). the location is also superior, lots of bars and restaurants nearby and a 3 or 4 minute walk to the MRT which is only one station away from CBD. lots to like about this room indeed. also the fully stocked kitchen and induction stove top was great. a big drawback was the infrequent housecleaning. i stayed in this room for two weeks and the service was only once a week. maybe you can’t do it for every room all the time and that is understandable, but for such an extended stay of two weeks while working the entire time, it would have made my stay much more pleasant if there was more regular housecleaning and perhaps a towel change here and there. ending on a positive note, the young lady who was my liaison, Priscilla, was just fantastic. she was very kind and polite, but what i appreciated most was her responsiveness. i sent her a few messages on whatsapp and she always responded immediately, never kept me waiting, which is excellent. she really made me feel like i was being taken care of. housekeeping for a two week stay should be done more frequently very close to the MRT, restaurants and bars abound, one stop from CBD or a short walk. loved the location

Place is very clean and smells nice, plus can do laundry and cook. Strategically located, easy to move around

I would like to give a thumb up for Mary to provide her best services always during my stay. Great job and keep it up. it would be good if pricing can be discussed to accommodate the company budget

Some of my co-workers recommended your establishment. It was a recommendation worth taking. My stay at Heritage Apartments was a very enjoyable one. The house keeping team did an excellent job. Very attentive and super nice. Jarwin, the guest relations person is top notch. I even bumped into him walking down the street, he made sure to say hi with a huge smile. He reminded me that if I needed anything, to let him know and wished me a good night. Not offering a refund for unexpected early departures can be an issue. I understand the policy. However, this is something that could be improved upon. I travel for a living and normally schedules are not changed mid job. Though it does happen. It is not something I can control. Sometime stuff happens. It would be nice to get a refund for the days that I was not there. For that reason I did not give a score of 10 overall. The room was spotless. The cleaning staff made sure that it stayed that way. Great Job. The room was not too small or to big. The bed was comfortable. It is a well balanced room. Great food is just down the street. Malls are less than a 15 minute walk. The price is great. More financial flexibility for people who have to leave early would be nice. Paying for 4 days that I was not in country due to an unexpected schedule change is the reason I didn’t put down a 10. The wifi was solid over all. There were times that is was lagging. One end of the room (near the door) had noticeably weaker signal than the other side. Not a major issue. It worked and was reliable as long as I didn’t hang out at the door.

all good

All Good. I’ll visit again. Cheers 🙂 Best part is that MRT is so near.