Clarke Quay Studio Apartment

Mary, Jarwin and Pracilla were excellent hosts. They were professional and yet very kind in their Customer service to us. We thank you so much for a wonderful stay and will definitely book with you again.

Hi Guys, I note it says Boat Quay above. please note I stayed at the Tanjong Pagar unit from 19th – 24th. The place was nice however was very noisy, so not a great place to stay if you are on a business trip. Would have been a great place to stay however if I was there for a holiday I would have enjoyed the atmosphere. Very clean. no problems here Bed was fine As mentioned, located in a very cool place. was just too noisy for business trip. very cost effective

Very good accomodation, calm and quiet. The apt is very easy to live in !

Excellent “Service with a Smile” attitude of the Guest Relations Manager- Mr. Jarwin. Very strategically located – near to MRT, Malls, etc. Has a great view of the River. The utensils in the Kitchen can be slightly better!!!

= )

Great services

Very good management staff especially Jarwin

everything is very good

Very good service provided by Priscilla – she is very service minded. A small table for the sofa would be nice

Very much enjoyed my stay as usual – super convenient.

Great location!! Apartments a bit small. Great to have laundry on premises. Would be great if water was provided. Worked fine

Everything was great, very clean and tidy. I need to specifically bring up Jarwin’s help and availability at all times. Very polite , and some issues that came up during my stay he solved efficiently immediately. He is value! yang ping Rules! was not always working and needs ro be improved. jarwin did his best to repair it when it was down.

Great apartment! Very good location from where my office is. super clean! yes! very comfortable!! location is certainly best! super near the office. excellent!

An excellant place to stay in Singapore. Great assistance from Jarvit in everyway. He made us feel welcome and at home. Lucky enought to have a nice view across the River. All the common areas were kept spotlessly clean. Best place in Town. Nearer all the good resturants than the Fullerton

Everything was good except for the housekeeping bit not being done everyday. I mean the frequency is only once a week. So that got me tired!

Best location and rooms are well maintained and clean. Most of all, I would say that my stay was made super welcoming and convenient due to the manager, Jarwin’s help. I would def recommend this place to my friends in the future. Thank you Jarwin!

I enjoyed my stay very much. The room was clean and the location was amazing. Added bonus for Netflix access. Jarwin was extremely professional, kind and welcoming. He made me feel at home and was very helpful throughout my stay. Thank you Jarwin and see you again for sure!

The apartment is clean and near to city. 5 min walk to Clarke Quay MRT station and 10 min walk to Raffles MRT station makes the place convenient and accessible. Weekly housekeeping. Space is limited but you can get almost everything from refrigerator to oven. Near to MRT. Downside for pricing of food and groceries as the place is generally tourist place. Recommend to get cheaper rates at Bugis area which is 3-4 stops away if you take bus 12, 12e or 2. Generally more expensive due to the location. Unlimited WiFi and Apple TV usage complemented with Netflix.

Super friendly staff and great facilities! Sometimes wifi is choppy.

the room itself was very nice and the amenities were top notch (waterfall shower, apple TV, netflix, etc). the location is also superior, lots of bars and restaurants nearby and a 3 or 4 minute walk to the MRT which is only one station away from CBD. lots to like about this room indeed. also the fully stocked kitchen and induction stove top was great. a big drawback was the infrequent housecleaning. i stayed in this room for two weeks and the service was only once a week. maybe you can’t do it for every room all the time and that is understandable, but for such an extended stay of two weeks while working the entire time, it would have made my stay much more pleasant if there was more regular housecleaning and perhaps a towel change here and there. ending on a positive note, the young lady who was my liaison, Priscilla, was just fantastic. she was very kind and polite, but what i appreciated most was her responsiveness. i sent her a few messages on whatsapp and she always responded immediately, never kept me waiting, which is excellent. she really made me feel like i was being taken care of. housekeeping for a two week stay should be done more frequently very close to the MRT, restaurants and bars abound, one stop from CBD or a short walk. loved the location

Place is very clean and smells nice, plus can do laundry and cook. Strategically located, easy to move around

I would like to give a thumb up for Mary to provide her best services always during my stay. Great job and keep it up. it would be good if pricing can be discussed to accommodate the company budget

Some of my co-workers recommended your establishment. It was a recommendation worth taking. My stay at Heritage Apartments was a very enjoyable one. The house keeping team did an excellent job. Very attentive and super nice. Jarwin, the guest relations person is top notch. I even bumped into him walking down the street, he made sure to say hi with a huge smile. He reminded me that if I needed anything, to let him know and wished me a good night. Not offering a refund for unexpected early departures can be an issue. I understand the policy. However, this is something that could be improved upon. I travel for a living and normally schedules are not changed mid job. Though it does happen. It is not something I can control. Sometime stuff happens. It would be nice to get a refund for the days that I was not there. For that reason I did not give a score of 10 overall. The room was spotless. The cleaning staff made sure that it stayed that way. Great Job. The room was not too small or to big. The bed was comfortable. It is a well balanced room. Great food is just down the street. Malls are less than a 15 minute walk. The price is great. More financial flexibility for people who have to leave early would be nice. Paying for 4 days that I was not in country due to an unexpected schedule change is the reason I didn’t put down a 10. The wifi was solid over all. There were times that is was lagging. One end of the room (near the door) had noticeably weaker signal than the other side. Not a major issue. It worked and was reliable as long as I didn’t hang out at the door.

all good

All Good. I’ll visit again. Cheers 🙂 Best part is that MRT is so near.

Jarwin was a great help through our stay and a credit to Heritage we will recommend your company to our friends and family visiting Singapore Clean and modern Comfortable bed, great shower Great and cheap food and drink just behind apartment at BK eats, close to mtr Very competitive price for size of the room and location Good

My stay at your apartment was a very bad experience and inconvenient for me. I have already escalated this to your Guest Satisfying team during my stay and haven’t heard from them since last 3 days. Is really the service you provide to your customers? I shall put this review on your website as well. There was hole in the ceiling at the entrance door due to leakage in the past (I was reported on this during my check-in that it will be fixed on the housekeeping day). Later during my stay I noticed another leakage in the bathroom ceiling (shower area), which I highlighted to your team. Awaiting to hear soon.

Jardin is just super awesome. Very slow wifi in the room 306, hard to connect and many drop of. Meetings on video nearly impossible

I enjoyed very much my stay and loved the apartment. Priscilla was very nice and helpful. She is a great guest manager! Thank you very much!

My stay was very comfortable and I enjoyed. Thank you for having me 🙂

Good location, easy instructions for late night check in. Overall great stay.

Very friendly and helpfull staff! Great apartment in the middle of the city aswell. All around 10/10. Bed was a tad hard. But thats just preference

Only downside is noise from the rooftop bar kept me awake a couple of nights. Sometime the internet connection cut in and out. Apart from that, great location, nice facilities and excellent staff. Price is irrelevant as my company paid for accommodation and not myself Often would cut in and out.

Proactive

THANK YOU almost all were very good

Very good ss always. Special thanks to the team, ray and jiwan as always

I have stayed at various Heritage Apartments many times over the last two and a half years and have always found the service to be excellent. I particularly like the consistency of the product over all your different apartments and am very happy to recommend (and do recommend) your services. Standard of cleaning is always excellent Bed is very comfortable Very convenient location Overall very good value for money I found the wifi to be a little patchy sometimes

I had lived in an apartment for 1 month, room #03-04 it is the west side of the building and the sun shining to the window at the end of the day, that’s very good, mostly I like that I hadn’t to use air-condition because the temperature was comfortable most of the time. I enjoy walking distance to CBD. I’m glad that Jarwin was my Guest Manager, he was always available, very fast in any issue resolving. Thanks to him I will be recommending this great apartment.

Excellent service.I would like to appreciate Jarwin for his hospitality. Way to go mate. please change it from once in a week to twice in a week at least.

First of all, Priscilla has been very helpful! The room is clean and complete (washing machine, wifi, etc). Convenient location. Overall great place to stay, for work or private.