Clarke Quay Studio Apartment

Jarvin was helpful during my stay.

Service was good. Comfy stay and room is clean and equipped with neccessities. Jarwin is really friendly and helpful whenever I encounter difficulties or require assistance. Towel is stained. Bed sheet is not very clean.. Had insect bite on certain days. Comfy room. Bed is comfortable. Have Netflix to watch Taxi driver had difficulty finding the place. Wifi is really strong and stable

The room manager very helpful and kind person

It’s been a great experience to have Jarwin here during my stay. He is really helpful and thanks again for his prompt reply every time.

Jarwin fast response. Thanks

Given my 2 weeks of SHN-period-staying in the Heritage Collection @ Boat Quay. I will definitely give a positive feedback to the apartment. A special thank I will like to give to the Manager, Mr. Jarwin. I would like to thank him for his hospitality and assistance during the two weeks, including assisting me with food delivery at late night when the Foodpanda deliverer couldn’t find his way up. Also, he woke up in early morning on the day of my arrival to answer my questions via Whatsapp at 5am. Lastly, I will definitely remember that he sent me a bag of cookies on the last three days of my SHN with a warm care. Although, it might just be a snacks but I as a customer felt cared and warm for his act. I believed that Mr. Jarwin definitely deserved more than just a praise. Good to made the right choice of staying in Heritage Collection @ Boat Quay and I will definitely recommend my friends and family in the near future.

Nice room with full equipments. Great services

Your host, Mr Jarwin is a very helpful man. He is very fast respond. We dont have any problem while staying at there.

Your staff,Jarwin was very helpful and did a great job by helping both of us in many aspects,we really enjoyed our stay,tq

I had a great SHN at Heritage Collection. The view from my room was fantastic, the room was big, and also it was fully furnished. I would come here again for sure.

Satisfied

very good service and room very clean and nice place

The staff Jarwin is very helpful, he know I’m shn and I text him for help to get some food like biscuit, milk and other from 7-11. He is very kind, help me buy and leave outside my doorstep. So I no need waste the grab money. Anytime I have anything not sure, he also very fast provide me the info and help me solve the problem. This is why my colleagues looking for hotel shn i high recommend this hotel.

Nice location, nice staff. Very relaxed. Housekeeping is well organized. Room air conditioning is not strong. walk distance from many river side restaurants. Reasonable. WiFi has no problem.

Its really nice place to stay. Very clean and comfortable for us. And so much thankful for Mr Jarwin to keep in touch with us for our needs even we in SHN also. Highly recommended Very clean Very clean Easy to find

I had a good stay at Heritage Apartment near Boat Quay. There were some minor facility-related issues by Jarwin, in particular, was very detailed oriented and caring. Upon telling him he helped me arrange to look at the spare room and although I did not change (due to the view), the level of hospitality for someone stuck inside the same room for 14 days was great. Another weekend manager who teach my boyfriend how to deliver food into apartment step by step was also very patient and hospitalable Jarwin also went out of the way to take care of me during the two weeks stay including helping me with any queries, including the checkout experience, which he helped me manage the bags while I went nearby for few hours to eat. A 14-day quarantine is not easy to undergo, but my time here together with the hospitality manager has made my time great. I have recommended this location to other of my colleagues who wish to stay here for SHN and would gladly say Jarwin and the hospitality I recieved was the reasons so. It far surpassed my expectations and I would not have gotten such an experience in a hotel. Thank you. Clean and tidy. Couldn’t find any issue. Feels like apartment. Not very important to me Reasonable price. It is good enough for normal stuff but I had difficulty with my work. I used my cellphone hotspot.

Good environment , staff Jarwin very helpful & patient I m serving shn, so rubbish only can collect by staff few day, if cooking, rubbish will bcome very smelly… Internet a bit slow, when video call for work I will use my own data

So far everything is good Very good Very good Very good Very good Very good

Nice experience

It is great experience to stay in Heritage Apartments. The facilities are great, and kitchen is very useful for me. And Jarwin was nice and friendly, and fast respond to my questions. Price is moderate The internet is not good, my cell phone cannot connect. I have paid $30 for my phone data.

Jarwin非常好 很亲切 很帮助

A nice big place, good directions to locate premise, convenient with the small supermarket just below!

Room is clean, customer service very good and helpful, especially guest satisfaction manager Mr. Jarwin and Zam, fast response and helpful. sometime very slow

Jarwin is always of a great help, he takes initiatives and is always responsive when we need his help. Legend!

It is nice to have a little kitchen and a microwave. And Jarwin is really helpful with everything. :)) It is really bad. 🙁

Very good place to stay during my SHN. Kitchen is very useful for me.. I only order 1 grab food during my 7 days stay. Washing machine & dryer is awesome. 7 days without washing my cloths meaning I need to go coins laundry and may cause me trouble. Thank you for Mr Jorwin & his colleague for their friendly manners to settle all the problem arise.. good job.

The facilities were great and the satisfaction manager was friendly and helpful

I would like to thank Jarwin especially for his patience and assistance during my stay 🙂 the customer service was brilliant!

excelent, specially about the manager jarwin

I stayed for two weeks. I am very pleased. It was very clean Nice area Good price

All of you at Heritage Apartments are the most professional private lodging service I have ever experienced. Thank you for being so responsive, friendly, and supportive of me as a 6-month tenant. I was privileged to have such a nice apartment in such a good location close to my office, and I also liked 19 Ann Siang Rd as well. Congrats to Mr. Tan, and all of you, for building such a fine company. I hope you will also provide for the personal needs (of vacation/weekly-rest) of all housekeepers, as they work so hard each week to keep everything clean. I hope to stay with you next time I’m in Singapore! Warm greetings, and bye for now. Hal B W. Very clean. Any maintenance items were addressed promptly and professionally. The bed mattress at 29 Boon Tat St – 02-01 was particularly good. Very good to have a close-to-downtown location. I’m not sure of the market, but for the level of service, I think the discounted rate we received is fair. Wifi only had a few hiccups over 6 months, and only needed a manual re-set once. Not bad. Speed was acceptable.

It was fabulous to stay when all convenient and have friendly and helpful staff. Especially Mr. Jarwin he made me feel more comfortable during my stay. It was a great stay I love it! I will greatly recommend to everyone. All good So nice Convenient Good Excellent

Nice and cosy stay with a beautiful river view. Excellent service from Jarwin, a detailed guided on the facilities.

It was a very good stay. Especially Jarwin was very helpful with all the necessities. Thanks to him I had a comfortable stay. Will definitely come again if needed.

prompt and effective service

Loved the area – convenient to get food and beautiful scenery for evening jogs. Place was very clean, design was modern, and had everything I needed. All the staff were very friendly and Jarwin was especially helpful as well! He was very prompt with his replies, especially when I needed to extend my stays at the last minute. Sound proofing could be better as sometimes can hear people at the corridor, or neighbours plugging into their sockets. Occasionally (2-3 times during a month stay), wifi was intermittent but not a big issue. Overall, would love to stay here again if I need a long term stay, and would also recommend my friends here!

Loved it. Jarwin was a great host. Helped me check in smoothly.

Place / Room – clean and tidy, perfect location. little bit of problem with sound proof coz i can hear loud if there are guests at the adjacent room. Staff – friendly in general, especially the guest master named Jarwin. He always make sure that we feel comfortable and always giving a hand to help out. We can always reach him whenever we have concerns and request. Unstable sometimes

Great experience overall and excellent location!!!

Had a pleasant stay, room was clean and beautiful. Would also like to thank Jarwin for his hospitality and help.