Clarke Quay Studio Apartment

Excellent location; walking distance to Raffles Place, Downtown and Asia Square. Love that you can do laundry (washing powder is provided). Fully equipped with oven and crockery for those preparing their own meals. Window seems quite soundproof, hence was not affected by street level noise and music from bars downstairs (weeknights). Appreciate Jarvin’s professionalism during check-in. He followed up closely on resolving the wifi connectivity and communicated regularly. Suggest that the property provide clear operation instructions for the TV as I had problems getting signal during my stay. Overall, a rare opportunity to stay at an iconic location by the Singapore River. Very clean. The property provides only weekly cleaning. I stayed for 3 nights, which is probably my maximum tolerance for no cleaning or rubbish disposal during my stay. Would be reasonable to have at least rubbish disposed on a more frequent basis, instead of weekly. Firm mattress for a good night’s sleep Unbeatable location by the Singapore River and within walking distance to the CBD 2020 promo, hence good value There was no wifi connectivity for 1.5 days which Jarvik attended to promptly. Nevertheless I didn’t get the chance to use the wifi much.

Jarwin – always helpful, supportive with things regarding the setup of the hotel room but personal issues that need assistance Ran in WIFI issues for a day

Amazing location and I love how the space was structured. Mary is very supportive and took care of during my stay.

Overall is Super n nice place and d guide really good person n takec us

Love the area, it’s not as noisy as you’d think given it is in a busy street. Mary was so helpful, and would quickly respond when needed. Would love to stay again when I get back to Singapore

Clean and convenient space. Staff has been extremely attentive and helpful.

Over for work for a month, Jarwin the hotel manager provided the best hospitality one could ask for! 10/10

While the room isn’t what us westerns are used to, still a pleasant place to stay. Jarwin was very helpful and very personable. Recommend staying on the lake view to ensure less noise!! Room was cleaned well No where to eat but in bed!! Not a lot of room to put things! Very central and food just below!! Well priced

The hotel is clean, quiet, and close to just about everything. Jarwin (guest relations manager) is extremely frendly. He meets everyone with a smile. He is genuine when he asks how someone is doing. He is very attentive to the guests needs. The cleaning staff did an excellent job. The room was spotless. The room met all my needs. If you have to leave early, there are no refunds. Solid connection.

Great stay and Jarwin was super courteous and helpful. Couldn’t have asked for a better location and attentive service.

We completely enjoyed our stay at 80 Boat Quay, the unit was perfect for our 3 nights, and with the help of Pricilla organizing our late night arrival, to Jarwin being available for any questions we had, we were completely delighted, and would certainly stay here again. As a side note, and nothing to with the team or execution of the apt, I would provide a small shelf by the bed’s window side, even if it’s above the headboard. Or a table tray? Also, perhaps a dish drying rack? We loved it, even as it was, and sincerely appreciated the laundry with detailed instructions outside. We would certainly stay again, and recommend to others! Thank you! We had a view of the Strand, the river, and the Parliament building, could not have been a better location! Excellent value!

Wie gewohnt sehr guter Service durch das Heritage Team für ein Apartment in gewohnt gutem Zustand und bester Lage. Alle Erwartungen wurden voll erfüllt und das Customer Service Team war jederzeit da, um alle Fragen zu beantworten. Super Service, immer kulant, immer höflich und hilfsbereit.

the best place to stay in Singapore !!!

Everything was fine

The appartment was very nice. It was located in the centre of the Ann Siang Road with a lot of bars directly in front of. Bed was good and comfy Fast internet was available

Great People, Great Service, Great Location, Great Price. Cannot ask for more!

Excellent service, not only has very good location and equipment, additional customer service is perfect, Nina was always attentive to my needs and answering effectively and At times, I really enjoy my stay with Heritage Apartment

Was very happy with interactions with all the staff. Only complaint is that the apartment could be a bit better equipped. The two frying pans were teflon and scratched. Scratched teflon pans need to be thrown out as they are highly carcinogenic. It is better to use steel pans or ceramic in a rental. There was no wok – there’s a large Chinese population here and my wife happens to be Chinese too. A plastic bowl for washing vegetables would have been helpful. A bread board and two cutting boards – one for meat, the other for vegetables – would save your counters There are deep knife gouges in the counter top where guests have prepared food directly on the counter (which is very unhygienic). A hotel style safe would be helpful. We only realized on the last day that one draw was lockable, so were always a bit worried about leaving passports, valuables, etc. in the apartment. Then a showing of the apartment was arranged with just an hour’s notice in the middle of the day. That I thought highly unreasonable. It was cancelled but should never have been considered to begin with on such short notice. I have run an Airbnb in the States for the last three years and provided every single one of these items since day one. They don’t cost much but help make a guest feel better equipped and the stay more like home.

My score for the Heritage Apartment at 29 Boon Tat St. is 9, but almost 10. Only a few things I felt during our stay are; 1) The height of washstand is too high, for our average Japanese, especially for lady. It would be very useful if stool is equipped. 2) Handling of Washer/Dryer is a little bit difficult for our Japanese because of difference with Japanese one. Guide book in room facilities is helpful if equipped. (Not only Washer/Dryer.) 3) Kitchen sink would be helpful for long stay, over a week. Satisfied for weekly house keeping service. The height of bed is too high, for our average Japanese, but comfortable. Close to the MRT station, Telok Ayer. In addition, no umbrella needed in case of rain. Much lower is better, but reasonable. Much higher speed will be desirable.

The apartment at Boat Quay was excellent location. Absolutely clean. People from Heritage Apartments were nice, helpful and punctual everytime. Great service considering there was not front desk. We did a late check in and everything worked nicely. Only that we didn’t know main door was at the back street and took us a bit of time to find out… Would definitely repeat.

Jarwin was a great help and always at hand couldn’t have asked for a better host

Recommended! I like the neighborhood. It’s close to my office and Tanjong Pagar MRT station. The room size is nice and clean, fit for 1-2 person guests. The service is also great, the manager is friendly and the housekeeper cleans the room very well. One thing is that since it’s next to a bar, the music can penetrate through the thin walls at night. But they also provide an earplug to help the guest to sleep well.

My overall experience of the stay has been excellent and would prefer to return. Just one suggestion I have it to provide packed drinking water at least on the day one as the visitor might not carry when they arrive.

Thank you for making me feel at home for the past 3 months! Will miss this place. Quite unstable at times (keeps disconnecting) but overall reliable

convenient, quiet, good service.

Good for value. The staffs are super responsive and polite.

NA

Jarwin and the team are first class hosts. Helpful and supportive no matter what the issue or time of day. Best in class

The apartment is spacious and very close to the metro station and tourist attractions. There are many restaurants around but quiet place.

Very good location of the apartment house and spacious apartment on the top floor. Any kind of food treat is in walking distance, yet the apartment itself is a fine place to rest after a full day. The Guest Manager Ray takes best care of any request or issue. Very convenient experience! Clean place, all tidy and good to use. The apartment has a great flair in its setup and structure. Very good location with everything around. focus on MRT and food places. Some drivers had trouble to find the right turn to the entrance. Good price value ratio, especially for the RE prices in Singapore. The WiFi had sometimes issues, perhaps due to too many logged in users.

The room is nice and clean and fits into the criteria of what I seek! There are two problems that I noticed during my stay. One, the microwave in my room is not working. The lights may be blinking, but the machine doesn’t seem to function at all. The other was the air conditioner, which has been leaking out water and leaks out a lot especially when it’s raining outside. Otherwise my stay has been a great experience overall!

Great customer service, apartment was clean and well equipped. Would have been better with more frequent cleaning, but otherwise a great stay.

Very friendly staff, and good location. BTW, I thought there is a mobile phone available for use. But I did not get one.

Great host service provided

It was great to be back with Heritage Apartments. The rooms were super clean, and had everything I could have asked for. Jarwyn was very communicative and courteous. Looking forward to being back soon! Thank you. It kept fluctuating.

Mary has been very helpful. Whenever I mentioned any problem, she will quickly respond to it and take necessary steps. She was really good with her services. Sheets have not been changed. Bathroom and the mirror is not cleaned properly.

The stay was very good, location is very close to the business district of Singapore and hence no travel time required to reach at work. The guest satisfaction managers are really very nice, I mostly dealt with Mary and Priscilla. Happy to recommend this place whenever I visit next time.

Mary, Jarwin and Pracilla were excellent hosts. They were professional and yet very kind in their Customer service to us. We thank you so much for a wonderful stay and will definitely book with you again.

Very good accomodation, calm and quiet. The apt is very easy to live in !

Excellent “Service with a Smile” attitude of the Guest Relations Manager- Mr. Jarwin. Very strategically located – near to MRT, Malls, etc. Has a great view of the River. The utensils in the Kitchen can be slightly better!!!